HUB International

Your HUB Team + BHS

WHY TEAM HAUGEN

Employee Benefits Program

Employee Benefits Strategy

Samantha Bradley

Samantha Bradley

Strategic Employee Benefits Leadership

For a global manufacturer with subsidiaries across the U.S. and Europe, AI-driven product technology, and a workforce that spans manufacturing, engineering, field service, and international operations, the employee benefits program is both a material cost center and a strategic financial lever. It directly impacts EBITDA, talent acquisition, and the retention of the engineering team building the technology BHS competes on. Samantha Bradley manages the program at all three levels simultaneously, aligning cost containment, funding strategy, and operational execution.

What Samantha Delivers for BHS

Strategic Employee Benefits Leadership

Samantha delivers disciplined financial stewardship of the employee benefits program. She ensures the plan is structured not only to support the workforce, but to operate as a cost-efficient, strategically aligned component of the enterprise.

Her role extends beyond renewal execution. She aligns plan design, funding strategy, network negotiations, and vendor partnerships with BHS's broader operational and financial objectives. Every decision is evaluated through the lens of cost containment, trend management, and long-term scalability across the parent company and its subsidiaries.

She bridges executive leadership priorities with HR implementation, ensuring that strategic direction translates into measurable financial outcomes. The objective is not simply to maintain coverage. It is to engineer a benefits program that performs efficiently, protects EBITDA, and scales with BHS's continued PE-backed growth.

Proactive Network Advocacy

Regence + Salem Health

October 2025

When Regence and Salem Health fell out of their contractual agreement as of January 2025, it left a gap for many employers and their membership. Identifying the need to fill this gap, Samantha's team did not wait to be asked, but rather reacted proactively and created a proprietary direct employer contract for HUB clients to continue to access Salem Health facilities and providers:

  • Reached out to clients impacted and identified the need for each organization
  • Had a contingency solution reached with Salem Health to repair this network hole and provide self-funded employers continued access to Salem Health facilities through their TPA, while still having access to the Regence network
  • Continued to monitor claim activity to ensure seamless claims payment on both sides
  • Kept HR teams and their employees well-educated and stood by as claim advocacy support should it be needed

When members experience provider disruption, it's important to Samantha to take immediate action to create relationships outside of the traditional network providers, to always put the member and the group health plan first.

Samantha's Team

Malia Caddell

Malia Caddell

Team Lead, Account Executive

Malia leads the BHS account team day-to-day, coordinating strategy and execution across plan design, renewals, and the operational complexity that comes with a global manufacturer. As Team Lead, she ensures every decision Samantha makes at the strategic level is implemented cleanly across BHS's multi-state and international workforce.

Jen Truesdale

Jen Truesdale

Account Manager

Jen manages the day-to-day account operations for BHS: enrollment, member communications, carrier coordination, and the administrative load that keeps a multi-subsidiary benefits program running. She is the operational throughline between BHS's HR team and the broader HUB capability behind the program.

Liliana Salazar

Liliana Salazar

Chief Compliance Officer

Liliana oversees compliance for HUB's national EB practice. For BHS, that means active management of multi-state compliance calendars (OR, TN, CA, plus international jurisdictions), ACA reporting, ERISA filings, and the regulatory complexity that comes with operating across multiple subsidiaries on three continents.

Strategic Planning

Samantha's Strategic Process

Samantha's pre-renewal strategic planning for BHS is built around three core priorities, each centered on financial discipline and best-in-class performance. The first is a comprehensive review of the current employee benefits program, particularly relevant given public employee feedback signals about the existing program, to ensure it reflects the same operational excellence that defines BHS's engineering and manufacturing work. Multi-state, multi-subsidiary, PE-backed accountability requires a benefits program that operates at a best-in-class level, both in performance and cost efficiency.

01Program Analysis & Benchmark Review

A comprehensive review of BHS's current benefits program (plan design, contribution strategy, network alignment, and cost trend) benchmarked against peer multi-state manufacturers and PE-backed industrial companies. Public employee feedback already flags dissatisfaction with the current program; the objective is to quantify the gap and structure a path to a best-in-class program.

02Executive + HR Leaders Engagement

Samantha brings leadership together to help shape the vision of the BHS health and welfare program. By identifying trends, employee engagement opportunities, and financial opportunities within the organization, this allows for strategic planning that begins early and occurs often.

03Program Elevation Plan

A benefits program architecture built to compete for engineering and R&D talent in the same labor market as Pacific Northwest tech employers, support manufacturing and field service retention, and absorb international and multi-state operational complexity cleanly. Built for where BHS is going: continued PE-backed growth, expanding contracts, an engineering workforce competing for talent against the broader tech sector.

Retirement Strategy

Specialized Retirement Plan Leadership

Nick Kralj

Nick Kralj

401(k) & Retirement Plan Specialist

For a private-equity-backed manufacturer with 230+ employees across multiple states and a workforce that includes engineers, manufacturing operators, and field service technicians, the retirement plan is a core piece of total compensation strategy. Plan design, fiduciary responsibility, fee benchmarking, and participant outcomes are not afterthoughts. They directly affect recruiting, retention, and the financial discipline PE investors expect.

Retirement Specialty

What Nick Brings to BHS

Nick brings deep specialization in 401(k) and retirement plan design, working directly with plan sponsors, recordkeepers, and investment consultants. His role is to ensure BHS's retirement program is structured, priced, and administered to a standard that matches the operational excellence of the rest of the business.

For BHS specifically, Nick offers fiduciary support, fee benchmarking, plan design optimization, and ongoing participant education. These are the components of a retirement program that protect both the employer and the employees.

Coverage Map

Benefits Deep-Dive

A coordinated read across the six Employee Benefits lines that matter most to a PE-backed, multi-subsidiary manufacturer with a workforce running from manufacturing floors to engineering benches to international project sites.

Benefits Servicing

How HUB Approaches Multi-State, Multi-Subsidiary EB Account Management

HUB International Northwest's Benefits Servicing team operates as an embedded partner, not a renewal vendor. For a multi-subsidiary manufacturer like BHS, this means a benefits team that understands manufacturing workforce dynamics, engineering retention competition, multi-state and international compliance calendars, and the operational reality of running open enrollment across a parent company and four subsidiaries on three continents.

Open Enrollment Support

Full-service open enrollment coordination including employee communications, multi-state plan presentation materials, on-site or virtual meetings as needed, and bilingual support for diverse workforce communication.

Compliance Calendar Management

Active management of the OR + TN + CA + international compliance calendar: Oregon Paid Leave, California SDI and PFML, ACA reporting, ERISA filings, COBRA administration, Section 125 plan compliance, and international plan coordination for Nihot and BHS Europe.

Claims Advocacy

Member-level claims support for employees navigating denied claims, network access issues, and complex billing questions. The advocacy team handles the conversations HR doesn't have time for.

Year-Round HR Partnership

Ongoing strategic touchpoints between renewals: regulatory change advisories, plan design discussions, vendor performance reviews, and proactive communication when carrier or network changes affect BHS's program.

The Fit

Why Team Haugen

BHS isn't looking for an order-taker. They need a brokerage that understands industrial manufacturing, project-based work, multi-entity programs, and specialty markets. That's exactly where Team Haugen operates every day.

HUB Team Haugen principals

Wood Products & Industrial Roots

BHS's original industry was forest products, the same as many of our longest-standing clients. We understand manufacturing operations, mill-type exposures, and heavy equipment risk because we live in it daily. We speak their language from day one.

Construction & Installation Expertise

We work extensively with construction and specialty contractors. BHS's field installation work shares many of the same GL, completed operations, and installation floater exposures. We know how to structure those programs correctly.

Specialty Market Access

HUB's national platform gives access to specialty markets, E&S carriers, and MGUs that a local or regional broker can't access. For a company with as many unique exposures as BHS, market access matters, especially for environmental, AI/tech liability, and international coverage.

Multi-State, Multi-Entity Programs

Four subsidiaries, three states, international operations. HUB has the structure and resources to coordinate a consolidated program across all entities, something that delivers real value both in coverage quality and administrative efficiency.

Local Presence, National Resources

BHS is a Eugene company, and so is Team Haugen. That local relationship matters. But when BHS needs carrier leverage or specialty coverage, they get all of HUB International behind that conversation.

Proactive Risk Management

BHS prides itself on innovation and engineering excellence. They expect the same from their partners. HUB's risk management approach, including loss analysis and carrier-ready underwriting presentations, aligns with how BHS thinks about long-term performance.

Exposure Map

Key P&C Risk Areas

A coordinated read on where BHS's operation creates meaningful P&C exposure, across core lines, project-based work, and the subsidiary footprint.

How Team Haugen Structures the Program

BHS isn't a single-policy account.

Five structural challenges, one coordinated program response.

Autonomous Equipment as Its Own Risk Class

Max-AI's robotic sorters are BHS's flagship IP and primary differentiator. They also introduce product-liability and cyber questions standard industrial manufacturing policies weren't written to answer.

  • Autonomous product liability questions unique to AI-driven equipment
  • Manufacturing defect in a sorter could cause catastrophic downtime or injury at client sites
  • Networked robotic systems create a cyber attack surface; a breach could disable a client's MRF entirely
  • Network security liability and business interruption from cyber events increasingly relevant in industrial tech

How Team Haugen Responds

We structure product liability and cyber coverage to account for autonomous equipment as a distinct risk class, not a hardware bolt-on. That means evaluating AI-specific product liability language, sizing cyber limits to the business-interruption footprint at client MRFs, and making sure neither coverage is treated as boilerplate.

The Team Behind the Program

Team Haugen

A dedicated commercial practice within HUB International Northwest, serving Oregon's industrial, agricultural, and manufacturing operators from Eugene.

Logan Haugen

Logan Haugen

SVP Commercial Lines, Team Haugen Lead

Spencer Haugen

Spencer Haugen

Associate Advisor, Commercial Lines

Hayden Haugen

Hayden Haugen

Associate Advisor, Commercial Lines

Supporting Team
Nancy Tribolet

Nancy Tribolet

Private Client Risk Advisor

Brandon Vogel

Brandon Vogel

Private Client Risk Advisor

Sue Ledford

Private Client Account Manager

Mike Godfrey

Mike Godfrey

Vice President, Workers' Compensation

Alexander D'Arcy

Alexander D'Arcy

Workers' Compensation Claims Analyst

Sue Temple

Manager II, Workers' Compensation

Meredith Laing

Meredith Laing

Insurance Adjuster

Don Watson

Don Watson

Client Services Advisor

Linda Shaddon

Linda Shaddon

CL Sr. Account Manager

Sindee Johnson

Sindee Johnson

CL Account Manager II

Marcia Hawkins

Marcia Hawkins

CL Account Manager II

Dayna Oda-Kell

Dayna Oda-Kell

CL Account Manager II

Marcy Baker

 

Dana Brinkley

 

HUB International Bulk Handling Systems
A Team Haugen Difference

Your Story, Told to Carriers

Most submissions tell carriers what you do. Ours show them who you are. We build custom underwriting microsites for our clients — purpose-built to communicate your operations, safety culture, and risk controls directly to the markets that matter.

  • Carriers gain immediate confidence in your operations — not just your loss runs
  • Safety investments and risk controls are clearly communicated and credible
  • Track record of improved pricing and broader coverage options at renewal
  • Builds long-term carrier relationships beyond the transaction

Let's Talk

Let's have the conversation.

BHS isn't buying insurance off a website. We're not trying to sell one. This is an invitation for a 30-minute conversation about how Team Haugen would structure your program, whether that becomes a quote, a second opinion, or just a useful industry benchmark.

One organization, three programs. Logan, Samantha and Nick are ready to walk through what an integrated P&C + Employee Benefits program could look like for BHS: Eugene-based, engineering-fluent, with full HUB International market access across both pillars.

SCHEDULE A CALL